DELIVERY & RETURNS
Domestic shipping in the UK:
All orders will leave our warehouse within 24 hours excluding weekends and bank holidays. All orders are sent with Royal Mail and usually take 3-5 days. Should you need any special requirements please email info@Pampelone.co.uk to see if this will be possible.
Shipping is £10 and takes approximately 10-12 days. Orders will leave our warehouse within 48 hours. Tracking information will be emailed to the customer once the order has shipped. Customs and duty fees not included.
For all returns please use the form on the despatch note included in each shipment. Please fill-in this form and return with the unwanted item. Returns will need to be made within 14 days of delivery. When said item/s are retuned, they will need to be returned in original condition in order to receive a full refund. Returns lost in the post are NOT the responsibility of PAMPELONE unless you send tracked and can show the parcel has been signed for by PAMPELONE office.
Clothing that is returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted.
Refunds will be processed within 48 hours of receiving the return and funds will show into your account within 7-10 days.