DELIVERY & RETURNS
Domestic shipping in the UK:
At checkout you will be given a choice for delivery options. These options are: Royal Mail 48 Hour Tracked / DPD Next day Delivery and Standard delivery. Please note that to receive a piece Next Day delivery with DPD that the order will have to be placed by 1pm LATEST. Orders are not processed over the weekend or on Bank Holidays.
Should you need any special requirements please email info@Pampelone.co.uk to see if this will be possible.
Shipping is £10 and takes approximately 10-12 days after leaving our warehouse within 48 hours. Customs and duty fees not included.
For all returns please use the form on the despatch note included in each shipment. Please fill-in this form and return with the unwanted item. Returns will need to be made within 14 days of delivery. When said item/s are retuned, they will need to be returned in original condition in order to receive a full refund. Returns lost in the post are NOT the responsibility of PAMPELONE unless you send tracked and can show the parcel has been signed for by PAMPELONE office.
Clothing that is returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted.
Refunds will be processed within 7 days of receiving the return and funds will show into your account within 3-5 days depending on your bank’s policy.