Contact Us & FAQ

Contact Us

support@pampelone.com

Love my order, but i need to swap sizes!

• You can absolutely exchange your items, as long as tags are attached and the products are in original condition, click here to begin your exchange >> http://pampeloneclothing.returnscenter.com

 

I need to return my item, where do i send it?

• No problem! Please see our full returns policy here >> http://pampeloneclothing.returnscenter.com

How should i wash my items?

• All items will come with care tags inside, however we always advise washing on cool and air drying to keep your items perfect as long as possible. 

Do you wholesale?

• Yes! To wholesale with us get started here >> https://pampelone.com/pages/become-a-wholesaler

How long does it take for my order to arrive?

• Although we aim to get orders out as soon as possible, due to the handmade nature of our garments, it may take up to 3-5 working days for your order to be dispatched.
  
  
• If 7 working days have passed and your order has not been dispatched, please contact us via email support@pampelone.com and we will get back to you within 24 hours. 

I need to cancel my order :(

• If your order has not yet been dispatched we are able to cancel your order. Please contact support@pampelone.com and one of our team can help you!